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Returns processing

Returned inventory graded, documented and routed forward.

SellerNest receives returns and removal orders, records condition, captures the agreed evidence and routes resellable stock back into inventory.

Condition gradingPhoto evidenceResellable-stock routing

Plan my returns workflowTell us your return volume and we will send the grading workflow and a per-unit rate.

Evidence

Condition recorded before routing

The approved grading and photo rules create a usable record for each exception.

Recovery

Resellable stock can move back into inventory

Approved units route toward storage, preparation or fulfillment instead of sitting in an exception pile.

Control

Disposition follows your rules

Hold, rework, return and disposal decisions stay attached to the inventory record.

Prepped to spec for every major marketplace

Clear scope

What standard returns processing covers.

A returns workflow needs a grading rule and a destination for every result.

Included in the workflow

Defined before inventory moves.

Return or removal-order receivingUnit identification and condition gradingPhoto evidence for agreed exception typesPass, hold and fail statusRouting of approved resellable inventoryDisposition record for rework, return or disposal

Scoped separately

Approved before the extra work starts.

+Returns processingfrom $3.00 / unit+Relabeling or repackingquoted first+Supplier or owner return freightapproved first+Disposal$20 / box

No setup fee and no monthly minimum. Extra work is approved before production.

Inside the operation

Returns resolved beside storage, preparation and fulfillment.

Resellable units can move back into the operating workflow without another warehouse transfer.

84K

Sq ft under one roof

4 hrs

Receiving window

19 hrs

Median dock to dispatch

99.8%

Order accuracy, monthly

Disposition rules

The decisions that stop returns from becoming dead inventory.

Clear grading and routing rules turn an exception into an inventory outcome.

Identity check

Confirm the returned item and SKU before it is graded.

Condition grade

Use the approved categories for sellable, rework, hold or fail.

Photo evidence

Capture the condition types needed for support, supplier or marketplace decisions.

Packaging review

Separate product condition from damage limited to the retail or shipping package.

Recovery route

Move approved units toward storage, relabeling, preparation or fulfillment.

Final disposition

Record return-to-owner, supplier return or disposal after approval.

Start with one removal order and a clear grading rule.

Confirm the evidence and recovery path before routing a larger returns volume.

Who this fits

Built for sellers who want inventory decisions, not an exception pile.

Marketplace removals

Inventory is coming back from a fulfillment network

Receive, grade and route units according to the condition and next selling plan.

Direct-order returns

Buyer returns need a consistent recovery rule

Separate resellable units from rework and exceptions with a visible record.

Supplier disputes

Condition evidence affects the next decision

Capture the agreed photos and counts while the returned unit is available.

When we should scope it first

Biohazard, contaminated, recalled or regulated products require a specialist returns and disposal plan before delivery.

How it works

Five steps from returned parcel to inventory outcome.

Every unit follows the approved grading and disposition path.

01

Your move

Set the grading rules

Define the condition categories, evidence and allowed outcomes.

Before returns

02

We handle it

Receive and identify

The parcel and returned SKU are matched to the available record.

At check-in

03

We handle it

Grade and document

Condition is recorded with required photos for exceptions.

Per unit

04

Your move

Approve exceptions

Choose rework, owner return, supplier return or disposal where required.

Decision point

05

We handle it

Route the unit

Resellable inventory and approved exceptions move to their recorded destination.

After grading

Returns pricing

Standard processing from $3.00 per unit.

The final rate depends on identification, grading, evidence and any recovery work required.

Returns workPricingOutcomeStandard receive and grade Common scope$3.00+ / unitRecorded statusPhoto exception reportAs scopedImage evidenceRelabel or repackQuoted firstRecovered stockReturn freightApproved firstOwner or supplierDisposal$20 / boxRecorded disposition

Recovery work stays separate

Relabeling, repacking and rework are priced after the condition is known.

No silent disposal

Units are disposed only through the approved rule with the disposition recorded.

What sellers say

412 accounts ship through SellerNest.

Portrait of Dana Merrick Portrait of Ray Okafor Portrait of Simone Lau
I moved 4,000 units a month off a prep center that took five days to check anything in. SellerNest had my first shipment out in nineteen hours and sent photos of two crushed cases before I had asked.
Wholesale
Dana Merrick4,000 units a month

Straight answers

Questions sellers ask before routing returns.

Need a workflow check?

Talk to the fulfillment team about the product and service scope.

Yes. Units that pass the approved grading rule can route into storage, preparation or fulfillment.

Photos are captured for the exception types included in the approved workflow.

Yes. Removal inventory can be received, identified, graded and routed by the same rules.

Recovery work is quoted after grading and completed only after approval.

Yes, where allowed and approved, at the published $20 per box disposal rate.

Next step

Give every returned unit a visible next step.

Send the source of the returns, expected volume and grading rules. We will map the evidence and disposition workflow.

We reply within one business day · support@sellernestfulfillmentcenter.com