Plan my returns workflowTell us your return volume and we will send the grading workflow and a per-unit rate.
Evidence
Condition recorded before routing
The approved grading and photo rules create a usable record for each exception.
Recovery
Resellable stock can move back into inventory
Approved units route toward storage, preparation or fulfillment instead of sitting in an exception pile.
Control
Disposition follows your rules
Hold, rework, return and disposal decisions stay attached to the inventory record.
Prepped to spec for every major marketplace
Clear scope
What standard returns processing covers.
A returns workflow needs a grading rule and a destination for every result.
Included in the workflow
Defined before inventory moves.
✓Return or removal-order receiving✓Unit identification and condition grading✓Photo evidence for agreed exception types✓Pass, hold and fail status✓Routing of approved resellable inventory✓Disposition record for rework, return or disposal
Scoped separately
Approved before the extra work starts.
+Returns processingfrom $3.00 / unit+Relabeling or repackingquoted first+Supplier or owner return freightapproved first+Disposal$20 / box
No setup fee and no monthly minimum. Extra work is approved before production.
Inside the operation
Returns resolved beside storage, preparation and fulfillment.
Resellable units can move back into the operating workflow without another warehouse transfer.
84K
Sq ft under one roof
4 hrs
Receiving window
19 hrs
Median dock to dispatch
99.8%
Order accuracy, monthly
Disposition rules
The decisions that stop returns from becoming dead inventory.
Clear grading and routing rules turn an exception into an inventory outcome.
Identity check
Confirm the returned item and SKU before it is graded.
Condition grade
Use the approved categories for sellable, rework, hold or fail.
Photo evidence
Capture the condition types needed for support, supplier or marketplace decisions.
Packaging review
Separate product condition from damage limited to the retail or shipping package.
Recovery route
Move approved units toward storage, relabeling, preparation or fulfillment.
Final disposition
Record return-to-owner, supplier return or disposal after approval.
Start with one removal order and a clear grading rule.
Confirm the evidence and recovery path before routing a larger returns volume.
Built for sellers who want inventory decisions, not an exception pile.
Marketplace removals
Inventory is coming back from a fulfillment network
Receive, grade and route units according to the condition and next selling plan.
Direct-order returns
Buyer returns need a consistent recovery rule
Separate resellable units from rework and exceptions with a visible record.
Supplier disputes
Condition evidence affects the next decision
Capture the agreed photos and counts while the returned unit is available.
When we should scope it first
Biohazard, contaminated, recalled or regulated products require a specialist returns and disposal plan before delivery.
How it works
Five steps from returned parcel to inventory outcome.
Every unit follows the approved grading and disposition path.
01
Your move
Set the grading rules
Define the condition categories, evidence and allowed outcomes.
Before returns
02
We handle it
Receive and identify
The parcel and returned SKU are matched to the available record.
At check-in
03
We handle it
Grade and document
Condition is recorded with required photos for exceptions.
Per unit
04
Your move
Approve exceptions
Choose rework, owner return, supplier return or disposal where required.
Decision point
05
We handle it
Route the unit
Resellable inventory and approved exceptions move to their recorded destination.
After grading
Returns pricing
Standard processing from $3.00 per unit.
The final rate depends on identification, grading, evidence and any recovery work required.
Returns workPricingOutcomeStandard receive and grade Common scope$3.00+ / unitRecorded statusPhoto exception reportAs scopedImage evidenceRelabel or repackQuoted firstRecovered stockReturn freightApproved firstOwner or supplierDisposal$20 / boxRecorded disposition
Recovery work stays separate
Relabeling, repacking and rework are priced after the condition is known.
No silent disposal
Units are disposed only through the approved rule with the disposition recorded.
What sellers say
412 accounts ship through SellerNest.
★★★★★
I moved 4,000 units a month off a prep center that took five days to check anything in. SellerNest had my first shipment out in nineteen hours and sent photos of two crushed cases before I had asked.
Wholesale
Dana Merrick4,000 units a month
Straight answers
Questions sellers ask before routing returns.
Need a workflow check?
Talk to the fulfillment team about the product and service scope.